Smart Home Network & Programming Technician
Digital Lifestyles is looking for a skilled Network & Programming Technician to join our team. In this customer-facing role, you'll install, commission, and program smart home automation systems in luxury residential environments. You'll also train clients on the use of their new systems and provide ongoing support.
This is a hands-on position for someone who thrives on solving complex networking challenges and takes pride in delivering an exceptional client experience.
- Install and commission smart home automation systems, including lighting, A/V, climate, shading, and security
- Program and configure control systems, user interfaces, and mobile apps
- Design and deploy robust residential network infrastructure
- Provide remote troubleshooting and support for existing clients
- Train homeowners on system operation and best practices
- Collaborate with project managers, designers, and trade partners to deliver seamless installations
- Extensive experience in network design, configuration, and troubleshooting (VLANs, managed switches, wireless access points, firewalls)
- Strong proficiency with VPN setup, configuration, and remote troubleshooting
- Ability to diagnose and resolve network issues remotely and on-site
- Excellent interpersonal and communication skills — you'll work directly with clients in their homes
- Professional demeanour with a commitment to delivering outstanding customer service
- Valid driver's licence and reliable vehicle (required)
Bonus points if you have hands-on experience with any of the following smart home platforms:
- Vantage Lighting Controls
- Lutron (RadioRA, HomeWorks, Caseta)
- URC (Total Control)
- Elan / Nice
- Control4, Crestron, Savant, or similar automation platforms
Experience with audio/video distribution, lighting control, motorized shading, or security integration is also a strong asset.
- Comprehensive on-the-job training with our core technology partners
- Access to manufacturer certifications (Lutron, Vantage, URC, Nice, and more)
- A supportive team environment focused on professional growth
- Opportunity to work with cutting-edge technology in high-end residential settings
- Market-competitive compensation